Support
Bill Pay
Our upgraded Bill Pay service offers greater accessibility and more ways than ever to make a payment. If you need help using Bill Pay, please see one of our experience officers today.
We’re really good listeners.
To reach our main branch, call us at 502-564-5597 or toll-free at 1-833-4-EXPREE. Our fax number is 502-564-9739.
To reach our Boone Center branch, call 502-607-1832.
For information regarding shared branches, call toll-free at 1-800-919-2872.
To conduct banking over the phone, call MoneyLine using a touch-tone phone at 502-226-5328 or toll-free at 1-800-882-5328.
For our credit card administrator, call 502-564-5597 ext 832.
To report a lost or stolen debit card during normal business hours, call toll-free at 1-833-4-EXPREE. After hours, call 1-800-528-2273.
To report a lost or stolen credit card during normal business hours, call toll-free at 1-833-4-EXPREE. After hours, call 1-800-808-7230.
If you have detected fraudulent activity on your debit card account, please call 1-800-889-5280.
To reach an individual staff member, please visit our People page.
If you are using a screen reader and having difficulty with this page, please call 1-833-4-EXPREE.