Support

We’re really good listeners.

To reach our main branch, call us at 502-564-5597 or toll-free at 1-833-4-EXPREE. Our fax number is 502-564-9739.

To reach our Boone Center branch, call 502-607-1832.

For information regarding shared branches, call toll-free at 1-800-919-2872.

To conduct banking over the phone, call MoneyLine using a touch-tone phone at 502-226-5328 or toll-free at 1-800-882-5328.

For our credit card administrator, call 502-564-5597 ext 832.

To report a lost or stolen debit card during normal business hours, call toll-free at 1-833-4-EXPREE. After hours, call 1-800-528-2273.

To report a lost or stolen credit card during normal business hours, call toll-free at 1-833-4-EXPREE. After hours, call 1-800-808-7230.

If you have detected fraudulent activity on your debit card account, please call 1-800-889-5280.

To reach an individual staff member, please visit our People page.

If you are using a screen reader and having difficulty with this page, please call 1-833-4-EXPREE.

Important Notice: Temporary Lobby Closure:

Beginning March 21st, in an effort to maintain social distancing as a precautionary measure for COVID-19, we are temporarily closing our lobby. Our staff is still available to personally assist with loans, new accounts, etc. via phone and email. If you do require in-person attention, please call or email us at 833.4.EXPREE / hello@expree.org. Our drive-thru and ATMs will remain open. We appreciate your patience and understanding. For the latest updates please click here.

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