Manage your cards on-the-go with this intuitive companion mobile app.
Card Control technology enables superior control, security, and financial visibility via your mobile phone. It lets you manage your cards on-the-go with an intuitive mobile app. You control when and where your cards can be used, as well as view and act on instant alerts when transactions are processed. You also can perform card management functions such as turning the card on/off, and perform basic mobile banking functions such as view balances and transactions, transfer funds between accounts linked to a card, and search for nearby ATMs.
■ Control when and where your card is used
■ Receive near-real-time notifications to alert you of any unauthorized use
■ Secure your accounts by locking your card when not in use and unlocking for use
■ Control dependent purchases to avoid misuse
The following controls and alerts can be customized individually by card:
If you’ve not enrolled into our Internet Banking you will need to do that first in order to access these services. Also, make sure you’ve downloaded our regular Expree Mobile App. From there you will need to download the Expree Card Control companion app from the App Store or the Google Play Store.
After the initial registration and two-factor authentication for the mobile app, you will only need to log in with your user ID and password or biometric print if the application’s session has timed out.
You can access those accounts from the main menu by selecting the account you want to view and then going to the Card Control option in the menu bar.
No, this is a mobile app and is controlled by a smartphone or iPad.
Please contact your credit union directly with any support questions at hello@expree.org or 502.564.5597, option 7.
Yes. If your phone works, the app will work.
You can turn your cards off, leave them off as long as you want to, and only turn them back on when you want to perform transactions.
There is no limit to the number of cards that you can set up, as long as the account is with Expree.
Notifications are push notifications in app. You do not need to be logged in.
Yes, however, we recommend as a best practice that you set up a passcode, which requires entry of a 4-digit code every time the app is launched and every time the app comes to the foreground.
When the card is off, most card transactions are denied by Card Control and alerts are generated for attempted transactions. However, Auto-pay transactions and credits (deposits, returns and reversals) are exempt from this high-level control.
An alert is triggered or a control is initiated by in-store transactions that occur outside of the area where your primary mobile device is located. The mobile device must have location services (GPS) enabled with permission to use the current location. If your phone is turned off, without cellular service, or does not provide GPS location coordinates it will use the last saved GPS location.
However, if this situation occurs for more than eight hours, CardNav temporarily ignores the My Location policies. Transactions would not trigger alerts or control denials based on My Location preferences during this time; however an alert would be generated informing you that a transaction was conducted.
You simply download the Expree Card Control application onto your smartphone from the Apple iTunes App Store or Google Play store by searching for “Expree Card Control” You will need to have our regular Expree app installed to use Card Control. Once enrolled, you can specify preferences for alerts and controls for each registered card within the intuitive mobile application.
